- Fill out the returns below.
- You will receive a return label on e-mail.This gives you free shipping on return. If you want to choose a different shipping method than our return label, it is obviously up to you.
- Deliver it to the nearest DHL delivery point or contact DHL for collection.
Once we have processed the return, the payment provider provides for a refund. The refund will be made within 7-14 business days after we have notified the customers of the refund.
In order to be refunded the full amount by return / cancellation, the item will be returned in the same state as when you received it. That is, in the original packaging, with all tags hanging on, without odor or marks.
If you return a used item, we will evaluate the value of the product and repay the value of the item. An item without original labels or with odor / marks will be considered as used and the entire amount will not be eligible for repayment.